UK Customs Helpdesk

UNLOCKING CUSTOMS SOLUTIONS

Welcome to ChamberCustoms Pay-As-You-Go Solution Service. Connected with our highly trained and accredited agents for HMRC-compliant customs solutions.

We are dedicated to making customs clear for everyone.

30-MINUTE ADVISORY

Leverage our customs expertise to promptly handle your important customs queries. Each token grants you up to 30 minutes of dedicated assistance from our accredited agents.

MONEY BACK GUARANTEE

We offer a money-back guarantee if we can't provide a solution for your query or if it requires a more comprehensive consultancy package.

STANDARD SOLUTION SERVICE

We are committed to delivering a solution within 1 working day, ensuring your customs requirements are promptly and efficiently addressed.

EXPRESS SOLUTION SERVICE

At ChamberCustoms, we recognise the urgency of your customs queries. Discover our Express Solution Service, tailored for same-day* solutions. Your customs concerns are our top priority.


WHAT COULD THE SERVICE BE USED FOR?

  • Do you need help with a specific customs declaration?

    Our experts provide guidance to address CDS rejections, ensuring your declarations are processed successfully.

  • Determine the most suitable Incoterm for your trades and understand their implications for your business.

  • Receive comprehensive guidance on interpreting your commodities requirements, including Duty and VAT options, license requirements and classification criteria.

  • We’ll help you identify the most appropriate customs procedures for your declaration, ensuring compliance with regulations.

  • HMRC guidance can be complex and generic.

    Our customs agents translate it into clear and accessible language, applied to your specific circumstances.

  • We can help you understand the specific requirements for CDS data elements essential for the compliant submission of your declarations.

  • We offer support for making essential adjustments to customs declarations already submitted to HMRC and assist you in understanding the process and documentation required.

*Same-day solutions: Enquiries submitted to ChamberCustoms by 1:00pm (local time) will receive a solution by 5:00pm (local time) on the same working day.

Have you tried our interactive Customs Health Check Tool?

Measure your level of customs compliance and discover how to save money, and improve efficiency, in your imports and exports.

What our Customs Consultancy customers say:

““We cannot recommend Chamber Customs highly enough. They were very professional, friendly, supportive, extremely knowledgeable and very efficient.
From the time we made contact with them to receive our report, and our follow up meeting, they kept us informed at every stage.
If anyone is looking for guidance and advice regarding customs procedures, then ChamberCustoms are the people to call.””
— For and on behalf of SSI Schaefer Ltd

If you are looking for a customs clearance agent to file customs declarations on your behalf and keep you trading compliantly, you might be looking for our Customs Clearance service, find out more here:

If you are looking for Customs Training Courses from our industry expert trainers, you can find these here:

Get in touch