Running a Customs Warehouse 

1-Day format (flexible)

Our Running a Customs Warehouse training course is delivered as a bespoke, in-house session, tailored to your company’s specific operations, procedures, and systems. It has been developed for companies who operate a customs or bonded warehouse and want to achieve high levels of compliance with HMRC regulations while embedding best practices across their teams.

The course is particularly suitable for:
Managing Directors, Finance Managers, HR Managers, Supply Chain Managers, Warehouse Managers, operational teams, and warehouse staff.

We can structure the content into tailored modules, making it easy to engage different departments based on their responsibilities — from strategic oversight to day-to-day operational compliance.

Course Objectives: 

By the end of the training course, participants will: 

• Understand the roles and responsibilities of warehouse staff within a customs warehouse 

• Master key processes in day-to-day customs warehouse operations 

• Identify and effectively utilise relevant documentation and records 

• Implement best practices for inventory management, stock control, and goods movement 

• Ensure compliance with HMRC regulations for customs warehousing 

• Be equipped to address common challenges and implement effective solutions in customs warehouse operations 

Course Content: 

• Customs Warehousing Fundamentals 

  • Understanding the core concepts of customs warehousing 

• Imports and Tax Implications 

  • In-depth exploration of the tax and duty implications of importing goods into a customs warehouse 

• Customs Warehousing Operations 

  • Operating a customs warehouse compliantly  

• Duty Management System  

  • Understanding the Duty Management System (DMS), its significance in managing customs duties and taxes effectively, and ensuring compliance with HMRC regulations 

• Receipt, Tariff, Preference, Restrictions  

  • Handling incoming goods, preferences, and managing restrictions 

• Goods Discharges and Removals  

  • Procedures for discharging goods and related documentation requirements 

• Simplified Procedures and Special Considerations 

  • A closer look at simplified procedures, along with special considerations such as handling excise goods and managing high-value or controlled items. 

• Operational Best Practices  

  • Practical guidelines for efficient inventory management, stock control, and goods movement. 

• Challenges and Solutions  

  • Identifying common challenges that may arise in customs warehousing operations and strategies for implementing effective solutions. 

Please note: The content outlined below is indicative only and can be fully adapted to suit your company’s specific requirements. We will work with you in advance to shape the agenda based on your operational focus, team responsibilities, and compliance priorities. This ensures the training is practical, relevant, and aligned with your business needs.

The benefits of the in-house training option are:

• In-house training is specific to your company’s warehouse operation, requirements, and procedures.

• Option to divide into modules suited to different teams (e.g. leadership, warehouse ops, compliance)

• Interactive sessions with Q&A specific to your operational challenges

• Delivered by an international trade expert with years of experience across many industries.

• Keeps your team aligned with HMRC regulations and compliance expectations.

• Flexible delivery dates to suit your schedule.

Customs Warehousing Audit Service 

In addition to training, we offer a Customs Warehousing Audit Service - a thorough, independent review of your customs warehousing operation, with detailed feedback and practical recommendations.

The audit includes:

• A comprehensive audit conducted by our experts. 

• Detailed analysis of your customs warehousing operations. 

• Identification of risk areas and compliance gaps

• Recommendations for improving efficiency, compliance, and procedures. 

Customs Warehousing Application Process 

We offer our consultancy services to cover an end-to-end project to achieve a successful implementation of a Customs Warehouse including:  

• A review of your current operations and processes.

• Mapping the steps needed for approval.

• Assistance with the HMRC application process.

• Implementation of changes 

• Staff training

• Guidance on systems integration